Frequently Asked Questions
Do you have LED dimming compatibility information?
Yes, this can be found in our LED Catalog or by clicking here.
Is your track system compatible with any other manufacturers?
Standard ConTech track fixtures are UL Listed as-is for use with ConTech’s many track systems, as well as with Juno® Lighting track. By changing the prefix in the part number, ConTech can install inserts, which make our fixtures compatible with other manufacturers. Replace “CTL” with “HTL” for Halo® track, “LTL” for Lightolier® track, and “PTL” for Capri® track. For more information, please consult our factory.
- Juno is a registered trademark of Juno Lighting.
- Halo is a registered trademark of Cooper Lighting.
- Lightolier is a registered trademark of Philips Lighting.
- Capri is a registered trademark of Philips Lighting.
Are your products listed for safety?
Yes, our products are listed by OSHA’s Nationally Recognized Testing Laboratory Program (NRTL) as meeting the necessary safety standards set forth for the USA and North America. Organizations currently approved by OSHA as NRTL’s which are used by ConTech include Canadian Standards Association (CSA), Underwriters Laboratories, Inc. (UL), and Intertek Testing Services NA (ITSNA or ETL).
Do you have products on hand, or are they made to order?
Most ConTech products are ready for immediate shipment. Custom products have an approximate shipping time of 6-8 weeks.
How fast can I expect shipment?
Due to our large inventory in our Chicago and Los Angeles warehouses, most orders can be shipped in 1-2 days.
Do you have instruction sheets for your products?
Yes, instruction sheets are available on our website in Specification/Instruction Sheets.
Do you have photometric information for your products?
Our catalogs include photometric data on lamps and fixtures. IES photometric files are available on our website in Photometric Data / BIM.
How can I purchase your products?
Use our map to find the ConTech Lighting sales agent nearest you. Our representatives can direct you to a nearby electrical wholesaler, distributor or lighting showroom that carries ConTech products.
Do any of your products have special ratings like damp or wet location use?
Yes, we have a number of products that are rated for damp and wet location. They can be found here
Are you affiliated with any trade organizations?
Yes, please click here for an updated list.